All merchandise is carefully inspected to ensure all parts are complete prior to shipping
NOTE: Our first priority is to ensure that your items are shipped in a timely manner.
When an order is placed with Heroes Club and all of the billing and shipping information
has been accepted by the system, the order is immediately conveyed to the merchant for shipment.
Because of this, we are unable to adjust an order or cancel after it has been submitted.
*Return or Exchange item are only accept must be made within 7 business days from the date of receipt
All seals must be intact.
Returned items must be in its original condition and original packing with all attachments.
Open seal packing such as the box wrapping or tape seal "WILL NOT BE ACCEPTED" for a refund/exchange.
*A 25% restocking fee will apply to all returned and cancel items.
*We Ship To Credit Card Holder's Billing Address Only
The card holder's name must be the same as shown on the invoice.
*Domestic Orders: We normally ship via FedEx & USPS.
additional shipping fee may apply to (Hawaii, Alaska ETC by air cargo service)
NOTE: For Over-Size Items (Handling & Shipping costs vary based on weight & dimension.
We will quote the actual costs via e-mail upon receipt of the purchase order)
*All International Orders: Are ship by USPS Express Mail Service (EMS) with tracking
or Insured Mail by United States Postal Service (USPS)
Over Size order by Fed Ex Air Cargo
We are not responsible for any Lost or Damage items for International Orders.
